At Hand And Stone, Opportunity Knocks.This is an amazing opportunity to join a growing company with amazing benefits. We have gone from 1 employee to over 100 within 5 years. Loads of opportunity for growth and career development. The Midlothian location is very successful and the current manager is moving to open a new region in Virginia Beach!Only apply if you have at least 3 to 5 years management experience, have worked in retail or in the health and wellness industry.Do NOT apply if you are a job hopper - you need to show that you have stayed at least 2 years in each role.Position SummaryOur Spa Manager will execute the day-to-day operations of a high volume spa, along with specific assigned responsibilities. A more extensive list of the responsibilities is as follows:Oversee and manage the daily operations of a busy spaAbility to promote the health and wellness benefits of both massage therapy and facialsLearn about our products and services for effective, clear communicationHandle administrative tasks including but not limited to payroll, scheduling, inventory, ordering and reportingUphold store cleanliness standards in the entire spaOversee training of staffCreate and aid in implementation of sales goals for staff.Oversee implementation of corporate protocols.Position RequirementsA passion for people and salesHigh level of enthusiasmCapability to work flexible hours, specifically nights, weekends (Sundays) and holidaysExcellent verbal and written communication skillsA fast learner, with a positive attitude; remain calm in fast pace environmentComputer proficiency; knowledge of retail/appointment booking computer systems is a plusExceptional with organizing and prioritizing; attention to detail and multi-taskingCritical thinking skills, including customer conflict resolutionDemonstrated ability to balance coaching/mentoring with discipliningBenefits We OfferGenerous compensation plus bonus opportunitiesPaid time offProfessional and safe work environmentEmployee discounts
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