Job Description

Job Description

Job Description

Service Technician

What You'll Do:

• Travel to customer homes to diagnose, repair, and perform maintenance on high-end Sub-Zero refrigeration, Wolf cooking appliances, and Cove dishwashers
• Use specialized tools and factory-authorized parts to troubleshoot and resolve issues efficiently
• Provide clear, professional explanations to customers about repairs, usage, and preventive care
• Complete detailed service reports and collaborate with the team for parts ordering and scheduling
• Maintain the highest standards of safety, cleanliness, and customer satisfaction

What We're Looking For:

• Prior experience in appliance repair is preferred
• Experience in refrigeration, electrical, or major appliance service is a strong plus
• Valid driver's license and clean driving record
• Strong mechanical aptitude, problem-solving skills, and attention to detail
• Excellent customer service and communication abilities
• Physical ability to lift equipment and work in various home environments

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